Knowledgebase

Account Issues (3)
Issues related to accounts
Billing (6)
Issues related to billing
Sales (5)
Answers to frequently asked pre-sales questions
Technical Support (8)
Get answers to frequently asked technical support questions here.
Are invoices generated in advance?
For the convenience of our customers and in order to keep our billing up to date invoice...
Are reminder e-mails sent for unpaid invoices?
Yes, we send an e-mail reminder for any unpaid invoices starting with the first day after the...
Can I add another domain to my account?
Yes. You can add other domain which you have registered with another registrar. You will need to...
How do I update my account details?
You may update your account details in the client area portal under “My Details”. The client...
How do I add a sub-domain to my existing domain?
Log in to your cPanel account. Click on "Sub Domains" under the "Domains" category. Input the...

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